Privacy Policy

1. Introduction

Welcome to Sprachflow. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. All rights are reserved by JAyokunle Enterprise UG.

2. Data Controller

The data controller responsible for your information is:

3. Information We Collect

We collect personal information that you provide to us, such as name, contact information and payment information. We also collect the answers and written texts you submit when you practice, and data to help us provide our service offering and for analysis to improve our services.

You sign in with a link we send to your email address or with your Google account. If you use Google, Google shares your name and email address with us.

4. Cookies

We use cookies and similar tracking technologies to access or store information. We use cookies to improve your experience on our website.

In the web app, a sign-in cookie keeps you signed in. The sf_analytics_consent cookie stores your answer about analytics for up to one year and is removed when you sign out of the web app. Section 7 describes the cookies used for analytics.

5. Data Retention

We will retain your personal information for at least 10 years to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. You may request the deletion of your data by contacting us via email or letter.

6. Third-Party Services

Payments

On the web, we use Stripe for payment processing. When you make a purchase, your payment data is processed by Stripe. We do not store your full credit card information on our servers. Please review Stripe's privacy policy for more information on how they handle your data.

In the iOS and Android apps, you pay through the App Store or Google Play. Apple or Google processes your payment under their own privacy policy and tells us about the purchase so that we can give you Pro.

Writing scores and feedback

To score a written text, we send it with the exam task to TypeSafe (Jev), our AI scoring service. This applies on Free and Pro. On Pro, we also send it to Google (Gemini) to review the score and write your feedback.

We do not send your name or email address with the text, but anything you write in the text itself goes with it. On Free, once your free writing scores are used up, a text is saved as not scored and is not sent.

Scoring is part of the service, so your answer about analytics does not change it.

7. Analytics

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google), through Google Tag Manager. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. You can prevent the storage of data relating to your use of the website and created by the cookie (incl. your IP address) by Google, as well as the processing of this data by Google, by not clicking "Accept" on our cookie consent banner.

Google's scripts load only after you accept. We then allow analytics storage only, and advertising signals stay denied. Your answer is stored as described under PostHog below. If you decline, including later, we remove the Google Analytics cookies from this website.

PostHog

We use PostHog to understand how Sprachflow is used and to improve it. Data goes to our PostHog project in the EU (eu.i.posthog.com).

PostHog runs in your browser only if you accept it, both on this website and in the web app (app.sprachflow.app). It then records the pages you visit, what you click, errors and session recordings of how you use the page. In the web app, it also records your account email. It keeps an identifier in a cookie on .sprachflow.app and in your browser's storage.

The sf_analytics_consent cookie on .sprachflow.app stores your answer, so it applies on this website and in the web app. If you are signed in to the web app, your answer is also saved to your account. You can change it at any time from Privacy choices, in the footer of this website or in the web app. If you decline, including later, we remove the identifier.

The web app's servers also send PostHog events about your account: sign-up, Attempts, checkout and purchases. If you decline, these events stop too. They are sent until you decline, which includes the time before you answer and the mobile app, which does not ask yet. Declining on the web also stops them for your account in the mobile app.

This website's servers send PostHog a record of each completed exam, linked to your email address and name, and of any purchase made here, whatever your answer. Data about AI requests made for exams here also goes to PostHog, whatever your answer, and can include your written text.

8. Data Storage and Processing

Our platform is hosted on Google Cloud. We use services provided by Google, and our primary servers and data processing activities are located within the European Union (EU) to ensure compliance with data protection regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last updated" date and will be effective as soon as it is accessible. We encourage you to review this policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, or if you have any complaints, you may email us at support@sprachflow.app.